TeleCalling CRM

AI Telecalling CRM is an intelligent sales platform designed to streamline lead management, cold calling, and customer engagement. It offers AI-powered insights, auto-dialing, call tracking, and follow-up automation to improve sales performance

TeleCalling CRM

Results

+40%

Team Productivity

+36%

Lead Management

+29%

Conversion Rate

Industry

Sales Tech / AI-Powered CRM

Geography

India

Timeline

6 months

Team

5 engineers, 1 designer, 1 QA engineer, 1 project lead

Stack

React, Node.js, PostgreSQL, AI/ML lead-scoring integration, Twilio (auto-dialer), AWS

The problem

Sales teams struggled with inefficient cold calling processes, scattered lead management, and lack of intelligent insights for improving conversions.

Sales teams working from scattered spreadsheets and manual dialing were losing leads between calls and follow-ups — every gap in tracking meant a warm lead going cold, directly costing revenue the business could no longer see or recover.

What we built

Built an advanced telecalling CRM with AI-driven insights, lead management, auto-dialer integration, call tracking, follow-up automation, and performance monitoring.

OZRIT helped us simplify our calling operations and build a CRM that is practical and easy for our team to use.

Mahesh

Founder, TeleCalling CRM

The result

The platform simplified cold calling operations, improved agent productivity, increased lead conversion efficiency, and enhanced overall sales engagement workflows.