ChatGPT Integration Services in India
Add ChatGPT to your product, website or workflow, with answers grounded in your own information.
OZRIT builds ChatGPT-powered solutions for businesses in India and overseas. We integrate OpenAI models into apps, websites and internal tools, build custom GPTs and assistants that answer from your documents, and put guardrails in place so answers stay accurate and safe.
Tell us what you need
A consultant replies within one business day. No sales deck.
- 17+years building softwareFounded in Hyderabad in 2009
- 500+in-house engineersFull-time, not freelancers
- ISO/IEC 27001:2022certifiedFor information security
- 98%client retentionLong-term partnerships
ChatGPT and OpenAI integration, explained
ChatGPT in a browser tab is a toy. Connected to your data and approvals, it is a system.
ChatGPT is powerful, but out of the box it does not know your products, policies or customers, and it can sound confident when it is wrong. Useful business solutions connect the model to your own information and keep it within clear limits.
We build that connection. Using retrieval-augmented generation (RAG), the assistant looks up answers in your documents, help centre or database, and cites where they came from. We add rules for tone, scope and escalation, and test the assistant against real questions before it meets a customer.
We also care about privacy. We can use the OpenAI API or Azure OpenAI with settings that keep your data from being used for training, mask sensitive fields and log usage, so your security team stays comfortable.
OZRIT is an OpenAI partner, and builds on OpenAI's models alongside those from other providers. We recommend whichever model fits each project on accuracy, cost and privacy.
- ChatGPT and OpenAI API integration
- Custom GPTs and assistants
- Knowledge assistants with RAG
- ChatGPT chatbots for WhatsApp, web and Slack
- Workflow automation with GPT
- Azure OpenAI deployments
ChatGPT services we offer
From a quick integration to a fully custom assistant.
ChatGPT and OpenAI API integration
Add chat, summarisation, drafting and classification features to your app or website.
Custom GPTs and assistants
Assistants with your instructions, tone and tools, for customers or staff.
Knowledge assistants with RAG
Answers from your PDFs, policies, wiki and databases, with source links.
ChatGPT chatbots for WhatsApp, web and Slack
Conversational channels connected to your CRM and ticketing tools.
Workflow automation with GPT
Read emails, forms and documents and draft replies or fill systems for human approval.
Azure OpenAI deployments
Enterprise-grade OpenAI models inside your Azure environment.
Prompt engineering and evaluation
Prompts, test sets and scoring that keep answer quality high.
Guardrails and monitoring
Safety filters, usage limits, cost tracking and review dashboards.
Our ChatGPT Solution Process
From use case to an assistant your team and customers can trust.
Scope to launch
First integration in 2 to 6 weeks
- 1
Use-Case Scoping
We define who the assistant serves, what it should do and what it must never do.
- 2
Data and Knowledge Setup
We collect and organise the documents and data it will rely on.
- 3
Prompt and Flow Design
We design prompts, tools and escalation paths.
- 4
Build and Integrate
We build the assistant and connect it to your channels and systems.
- 5
Test and Tune
We test against real questions, measure accuracy and refine.
- 6
Launch and Monitor
We release, track quality and cost, and keep improving.
How businesses use ChatGPT
Common ways to put ChatGPT to work.
Customer support
Answer routine questions instantly and hand over complex ones.
Sales assistance
Qualify leads, answer product questions and book demos.
Internal knowledge search
Let staff ask questions of policies, manuals and past tickets.
Document drafting
Draft emails, reports and proposals for review.
Data extraction
Pull structured fields from emails, forms and PDFs.
Training and onboarding
A coach that answers new joiners' questions anytime.
ChatGPT and OpenAI integration for your industry
The same build applies across sectors, but the data, rules and risks differ. These are the industries where we are asked for it most.
IT and software development
Code and ticket assistants, test generation and AI features inside software products.
Enterprise software development
The ERP, CRM and SaaS platforms that AI features plug into, built and integrated by the same team.
Fintech app development
Fraud signals, credit scoring, document checks and support assistants for lenders, payments and banks.
Healthcare app development
Record summaries, triage support, scheduling and personalised plans for providers and health-tech teams.
Retail and eCommerce app development
Product search, recommendations, demand forecasting and support assistants for stores and marketplaces.
Logistics app development
Route planning, ETA prediction, proof-of-delivery checks and exception alerts for fleets and supply chains.
Technologies We Use for ChatGPT Solutions
Models, retrieval tools and channels for dependable assistants.
Models & APIs
OpenAI and beyond.
- OpenAI API
- Azure OpenAI
- Anthropic Claude
- Google Gemini
Retrieval & Frameworks
Answers grounded in your data.
- LangChain
- LlamaIndex
- Pinecone
- pgvector
Channels & Backend
Where users meet the assistant.
- WhatsApp Business API
- Slack
- React
- Node.js
- Python
- FastAPI
What decides the cost of ChatGPT solutions
Costs depend on scope and usage.
Complexity of the assistant
A Q&A bot costs less than an assistant that takes actions in your systems.
Knowledge sources
More documents and databases need more setup and testing.
Channels
Web, WhatsApp, Slack and voice each add integration work.
Security needs
Private deployments and strict compliance add effort.
Usage volume
API usage costs grow with traffic, and we estimate them up front.
Evaluation and support
Test sets, monitoring and tuning keep quality high and are planned in.
Security and privacy in ChatGPT and OpenAI integration
A security or compliance team will ask where the data goes, who can see it and how quality is checked. These are the safeguards we build into every project.
Where your data lives
Models can run in your own cloud account or on private endpoints, with provider settings that stop your data being used for training. You choose the region.
Access control
Assistants respect the permissions of the person asking. Someone who cannot open a document cannot get its content through a chat window either.
Testing before launch
We build an evaluation set from your real cases and measure accuracy, safety and cost before and after every change, not just once at launch.
Certification and ownership
OZRIT is ISO/IEC 27001:2022 certified for information security. You own the code, prompts, models you commission and your data.
All eight AI safeguardsCertifications and AI frameworks we work to
ChatGPT and OpenAI integration: frequently asked questions
Straight answers on cost, timelines, data, security and ownership.
What is ChatGPT integration?
It means connecting OpenAI's models to your own application, website or workflow through an API, so users can chat, search, summarise or generate content inside your product.
Can ChatGPT answer from our own documents?
Yes. With retrieval-augmented generation, the assistant finds relevant passages in your documents and uses them to answer, with links to the source.
Is our data safe when using ChatGPT?
We use business APIs with training opt-out, or Azure OpenAI in your tenant, and apply masking, access control and logging. We design the setup with your security team.
How much does ChatGPT integration cost?
A simple integration, such as drafting or summarising inside one app, is a small project. Costs rise with the number of systems connected, the volume of your own data the assistant must use, the safeguards needed and the monthly OpenAI usage. A discovery sprint from $1,000 scopes your case, and we give a running-cost estimate for the API before you commit.
How long does ChatGPT integration take?
A simple integration can take 2 to 4 weeks. A knowledge assistant connected to your documents and tools usually takes 6 to 10 weeks.
How do you stop ChatGPT making things up?
We ground answers in your sources, tell the model to say when it does not know, test against real questions and route uncertain cases to a person.
Can you build a ChatGPT bot for WhatsApp?
Yes. We connect the assistant to the WhatsApp Business API, with templates, human handover and CRM updates.
What is the difference between ChatGPT and a custom chatbot?
ChatGPT is a general model. A custom chatbot wraps it with your data, rules, channels and integrations, so it behaves like part of your business.
Can the assistant work in Indian languages?
Yes. Modern models handle Hindi, Telugu, Tamil and other Indian languages well, and we test quality for each one you need.
Can I hire ChatGPT developers from OZRIT?
Yes. You can add AI developers to your team monthly, with a typical ramp-up of 10 to 15 business days.
What is the difference between ChatGPT and the OpenAI API?
ChatGPT is OpenAI's chat product for individuals and teams. The OpenAI API lets developers use the same family of models inside their own software, with their own data, rules and interface. Business integrations use the API, or Azure OpenAI, so that data handling and access can be controlled.
Is OZRIT an OpenAI partner?
Yes. OZRIT is an OpenAI partner, and the announcement is on our press releases page. We also work with models from other providers and recommend whichever fits each project on accuracy, cost and privacy.
Plan your ChatGPT integration
Tell us where you want ChatGPT or OpenAI models to help and which data they need. We will outline a safe first release.
What happens next
- 1An AI consultant reads your note and may reply with a few questions.
- 2We hold a call to understand the problem, your data and the systems involved.
- 3If AI fits, we propose a discovery sprint or a scoped pilot with clear success measures.